Terms and Conditions

Please read these Conditions of use carefully, together with our Privacy Policy and Shipping and Returns statements as they govern your use and access to this site.

Your statutory rights are not affected by these Conditions. These Terms for the sale and supply of goods will be governed by and interpreted in accordance with the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction with respect to any dispute arising under this Agreement 

www.monkeyann.co.uk is a web site operated by Ann Parker Trading as Monkey Ann ("We", "Us", "Monkey Ann") 

Monkey Ann reserve the right to make changes to and update these Conditions. Any changes will supersede this version. These conditions are effective from date 20th May 2016.  If any part of the terms and conditions are found to be inaccurate or invalid, the remainder of the document remains unaffected. 

It is your responsibility to ensure that you have read them before making a purchase. If you do not agree with the Conditions do not order goods from this site. 

You must be over 18 to purchase products from this site. 

An order for products constitutes a contractual offer. No contract will be enforced until we accept your order. Acceptance of the order is at the point when goods are despatched from us (Monkey Ann) to you (the customer). When funds have been cleared, and we have established that we can meet your order, we will send you an email to confirm dispatch of goods. The email confirms acceptance of your order and that the agreement is binding. Note that 'Privacy policy' and 'Shipping and returns' constitutes part of these terms and conditions. 

Prices for products may change at any time, but these changes will not affect any existing Agreement.

We make every effort to ensure that prices shown are accurate. If any inaccuracies are found we will contact you immediately. You have the option to cancel the order or to confirm that you accept the change.

Delivery Charges apply to all orders unless otherwise stated. Delivery charges are set to offer the safest packaging option and by weight. For goods that can safely be delivered at a lower postage rate, a refund will be issued.  

If you change your mind about any purchase you have 14 days to return the goods. The goods returned must be in saleable condition and in their original packaging. A return form is available here 


Payment is made via the secure payment site Worldpay, we accept PayPal and all major Direct Cards and Credit Cards.